Glossary · Customer Acquisition and Conversion

Sales Leads

销售线索Marketing Terms

In one sentence

Potential customers who have expressed purchase intent and provided contact information, serving as the starting point for sales follow-up.

Lead quality varies: prospects who leave a phone number and outline their needs and budget deserve higher priority than those who simply follow an account.

Promptly record the source, requirements, and follow-up status of leads and log them in your CRM to avoid missed opportunities and duplicate outreach.

Example

When a website visitor chats with a sales consultant and leaves a phone number indicating interest in global GEO, that is a lead.

Related terms

CRM (Customer Relationship Management)
Methods and systems for recording and managing customer information, follow-up processes, and closed deals.
Marketing Funnel
Dividing prospects from initial exposure to closed deal into stages where audience size narrows at each step, helping identify where drop-offs are highest.
Landing page
The page users land on after clicking an ad or link, purpose-built for a single conversion goal, such as booking an appointment, signing up, downloading, or purchasing.

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