Human-in-the-Loop
In one sentence
Keep human approval checkpoints within AI-driven workflows: humans make critical decisions, while AI handles preparation and execution.
Not every step should be fully automated. For high-stakes operations like public publishing, payments, contracts, or data deletion, set up human confirmation.
Keep human review checkpoints few, precise, and placed only at critical steps; requiring approval at every stage defeats the time savings of AI.
Example
After drafting a customer follow-up email, the AI agent places it in the drafts folder for sales reps to review before sending.
Related terms
- Workflow
- Break a task into fixed steps and assign them in sequence to AI or humans, with predefined inputs and outputs for each step.
- AI Agent
- An AI that can read files, call external tools, and complete multi-step tasks on its own, unlike a standard chat AI that only replies with text.
- AI governance
- An enterprise's rules and oversight for AI usage: who can use it, what data it can handle, who is accountable for errors, and how actions are logged and audited.
